Social Pinpoint vs. Social Pinpoint Classic

Social Pinpoint offers an updated user experience with improved navigation, modernized design, and enhanced functionality compared to SPP Classic. The main differences include a more intuitive interface, better performance, and additional customization options for engagement tools.

If you are unsure which product your team has access to or are interested in upgrading from Classic, please contact your Customer Success Manager.

Social Pinpoint

Social Pinpoint Classic

10+ Participation tools

Discover advanced, upgraded, and new participation tools your community loves.

6 participation tools

Gather quantitative, qualitative, and spatial insights with our flexible tools.

30+ content tools

Create more compelling, interactive formats to display information in unlimited combinations.

10+ content tools

Straightforward and simple content tools to display information.

Upgraded User Interface

User-friendly and intuitive interface so that anyone can use it, regardless of technical expertise.

Classic User Interface

Easy-to-use interface to streamline project creation and accelerated launch timelines.

Advanced Reporting & Analysis

Easily track both the reach and depth of your engagements with multilevel reporting.

Standard Reporting & Analysis

Helpful insights on participation rates, community sentiment, common themes, and more.

Human & Automated Moderation

24/7 screening of all content contributions so you can engage with confidence at all times.

Automated Moderation

To instantly screen or remove inappropriate and offensive language.

Private & Password Protected Projects

Control the visibility of who can see and access your projects on your site.

Private Projects

Define a specific set of users that can access your projects to create private consultations.

Updated Accessibility Compliance

The platform strives for WCAG 2.2 Level AA compliance. This means we implement a range of accessibility features to support users with various disabilities, including those who rely on screen readers, keyboard navigation, and other assistive technologies.

Outdated Accessibility Compliance

Built to WCAG 2.1 Level AA for accessible and compliant design and supported by the highest possible security standards with ISO 27001.

Engagement Hub

Launch a single engagement portal to promote ongoing and active public participation. (Not applicable for Consultant sites).

Engagement pages

Create purpose-driven content for your community to keep them informed.

Community Building & Registration

Allow your citizens to subscribe to notifications in their areas of interest and follow projects. (Not applicable for Consultant sites).

Community Management

View and track information about participants for analysis and ongoing communication.